Module 9:
Effective Feedback Strategies
Module List

Objectives:
Describe the relationship between self-esteem and productivity
Understand the key aspects of effective feedback
Reflect upon personal experiences with feedback
Role play some current employee scenarios for skill practice
Key aspects for turning "feedback" into change

Key Points:
Employees crave feedback
Feedback is essential for employees to shift behavior
Key behaviors need to be identified in concrete terms before improvements can occur

As Supervisors:
Feedback refers to compliments as well as reprimands
Employees don't leave companies, they leave their direct report