Module 7:
Contact & Core Coaching Skills
Module List

Objectives:
Identify the corresponding coaching behaviors that exhibit contact & core coaching skills
Discuss strategies to improve in this area based on the needs of the learning team

Key Points:
Initiate contact with others. Do not wait until they come to you.
When others approach you, make them feel welcome. Do not act as though they are interfering with your work
Demonstrate respect for others. Don not indicates that their opinions are worthless or not important to you
Listen to other's views with interest and establish open, two-way communication.
Focus on problems and issues. Do not focus on the attitudes, motives, or intentions of others

As Supervisors:
Timing is critical. Knowing when and what behavior to demonstrate to get the most from your employees is important
Contact & Core Coaching Skills impact whether your team sees you as interested and available-two key aspects for building trust